Investigation

Once you have justified your best solution, you need to investigate it further.

This means that you will experiment with your chosen way of solving the problem.

The way you will experiment/investigate depends on the type of solution.

Questions to consider include:

• Will the solution I am suggesting do the job that the client wants?


• What features does the software have? How will they help you to meet the client's needs?


• What products are on the market that could meet your client's needs? How much do they cost?


• Will the people who have to use your solution find that it works for them? Does it fit their existing work patterns?


• What further information do I need to convince my client that this is their best choice?


• How does the software you are suggesting work? How easy is it to use?
• What are the limits of your proposed solution? For example, is there a maximum file size or a limit on the number of users or reduced functionality unless you pay?

Before asking for help on this one, write some of your own questions for investigation.